Legal Notice

Little Red Chef Catering Terms and Conditions

1. Booking & Payment

Deposit: A non-refundable deposit of 25% is required to secure the date.
Final Balance: The remaining balance is due no later than 7 days before the event.
Guest Numbers: Final numbers must be confirmed 5 days prior; reductions after this time cannot be refunded.

2. Equipment Hire

Initial Consultation: For larger events, additional equipment requirements (e.g., crockery, linens, glassware, or cooking apparatus) will be identified and advised during initial meetings.
Hire Charges: Any equipment sourced specifically for your event will be re-charged to the client as part of the total invoice.
Care & Liability: The client is responsible for all hired items from the point of delivery until collection. Any lost, broken, or damaged items will be charged at the full replacement cost.
Damage Deposit: We reserve the right to request a refundable damage deposit for equipment hire, which will be returned once all items are checked post-event.

3. Cancellation Policy

Cancellations must be provided in writing. Charges are based on the notice given:

4. Allergens & Dietary Requirements

Notice: The client must provide a full list of guest allergies at least 14 days before the event.
Disclaimer: While we follow strict procedures, our kitchen handles all 14 major UK identified Allegens. We cannot guarantee a 100% allergen-free environment.

5. Liability

Food Safety: We accept no liability for food safety once the designated service period has ended or if food is stored incorrectly by the client.
General Liability: Our liability for any claim (excluding death or personal injury caused by our negligence) is limited to the total amount paid for the booking.
Force Majeure: We are not liable for failure to perform due to circumstances beyond our control (e.g., extreme weather or national emergencies).

6. Data Protection (GDPR)

We comply with the UK GDPR:

Data Use: Personal data is collected only to fulfill your booking and is never shared with third parties for marketing.
Your Rights: You may request access to or deletion of your data at any time.

7. Use of Photography and Testimonials

Promotion: We may take photos of food and setups for promotional use (social media/website).
Opt-Out: Identifiable photos of guests will not be used without explicit consent. Please notify us in writing if you wish to opt-out of event photography.